Where can I find the vertigo tunnel? What are the opening hours on public holidays? Is there barrier-free access to the exhibition? You can find answers to your questions here.
Our phaeno map, which shows you the differently labelled areas, will help you find your way around
Laboratories:
General opening hours:
Opening hours during the Lower Saxony school holidays:
Parking is available in the underground car park directly below the phaeno building.
An der Vorburg 1, 38440 Wolfsburg
The phaeno is located in the immediate vicinity of Wolfsburg Central Station and can be easily reached by local and long-distance trains.
The exhibition areas are easily accessible for all visitors.
The main level of the exhibition is designed so that all areas are accessible with a wheelchair or pushchair via ramps. The upper exhibition level can be reached via a stair lift for wheelchairs. Changing facilities and a disabled toilet are available.
Please also contact our staff, who will be happy to help you at any time!
A day ticket for an adult costs €15.00.
Families*** receive a 25% discount on the total of the day tickets.
Example calculation for a family day ticket: 1 adult (€ 15.00) + 1 senior citizen (€ 12.00) + 1 young person (€ 10.00) + 1 infant (€ 5.00) = € 42.00 - 25 % = € 31.50)
*** Family discount (from 1 adult & 1 child from 3 years)
There is a combined ticket with the planetarium.
With the combined ticket, families - whether two adults and two children, a grandfather and four grandchildren or an aunt and uncle with their godchild - receive a 30 per cent discount on admission to the phaeno and planetarium when purchasing a combined ticket compared to individual tickets. Adults, children and schoolchildren also save: They receive a discount of 10 per cent.
The combined ticket contains admission vouchers for one day's visit each, which can be redeemed both on the same day and on different days at phaeno and the planetarium.
All combined tickets are available at the ticket offices of phaeno and the partner institution. Groups should book at least 7 days in advance by calling 05361 / 890 100.
You can buy online tickets conveniently in our ticket shop purchase.
You can pay with VISA, MasterCard, American Express.
You can pay in cash, with your VISA or MasterCard, with American Express or via PayPal.
Your online ticket will be sent to you by e-mail.
You can redeem your online ticket at a ticket office in the phaeno.
You can also give the ticket as a gift or purchase a voucher for a ticket.
We cannot cancel online tickets.
The annual pass pays for itself after the third visit. In addition, we inform annual pass holders by e-mail about special exhibitions, lectures or special offers.
* Senior citizens and pensioners aged 60 and over on presentation of valid proof
** Reduced admission on presentation of valid proof: schoolchildren over 18, students, trainees, people doing federal voluntary service, expatriates, people with a severely disabled pass (free admission for accompanying person with "Merkzeichen B"), people entitled to citizen's benefit, social security card holders and unemployed people.
Our annual passes are personal and non-transferable.
From 15 persons you get a group discount:
Please book your group at least 7 days in advance by calling 05361 - 890 100!
Please note that bookings are subject to availability.
* from 15 people
** Senior citizens and pensioners aged 60 and over on presentation of valid proof
*** Reduced admission on presentation of valid proof: schoolchildren over 18, students, trainees, people doing federal voluntary service, expatriates, people with a severely disabled pass (free admission for accompanying person with "Merkzeichen B"), people entitled to citizen's benefit, social security card holders and unemployed people
You can also purchase any ticket as a voucher.
You can redeem vouchers at the main cash desk in the phaeno.
There are lockers on the exhibition level next to the escalator for storing jackets and bags during opening hours. You will need 1 euro or a shopping trolley chip as a deposit. For school classes, we offer lockable cloakroom boxes for storage.
There are lockers on the exhibition level next to the escalator that can be used to store jackets and bags during opening hours. You will need €1 or a shopping trolley chip as a deposit. For school classes, we offer lockable cloakroom boxes for storage.
The phaeno discovery bistro serves hot dishes such as pasta, pizza. chips or chicken nuggets. There are also small snacks such as wraps, sandwiches and salads. You can get hot and cold drinks. The bistro is run by Diakonie Kästorf.
Outside opening hours, vending machines with snacks and cold drinks are available in the bistro.
The selection of food varies. Take a look at the current menu on the website. Note the opening times.
General opening hours:
24.12. - 26.12.23 and 31.12.2023 - 01.01.24 closed.
Opening hours during the Lower Saxony school holidays:
It is not permitted to eat or drink in the phaeno exhibition area.
Photography and filming in the phaeno for purely private purposes is permitted.
Photography and filming at phaeno for purely private purposes is permitted and may be posted or shared on social media. Pleaseobserve netiquette - the rules of behaviour for respectful and appropriate communication on the internet.
Dogs or other pets are not permitted. Guide dogs for the blind/disabled are welcome.
Photography and filming in the interior of phaeno for purely private purposes is permitted, provided that no tripod or external flash is used. Photography of any kind is prohibited in the context of special exhibitions. The taking of photographs of any kind for public use (commercial or non-commercial) is generally not permitted.
In exceptional cases, phaeno can grant permission on request. Please send an e-mail to kommunikation@phaeno.de.
You can find more information in this PDF.
👋 Hey adventurer! Questions?
Our Service Center is open from Monday to Friday from 09:00 to 17:00 (except on public holidays).
